Orders are processed within 1 to 3 business days. Delivery then takes 5 to 7 business days to Ireland, Italy and Romania, and 7 to 12 business days to the United States. Total delivery time is approximately 6 to 10 business days within Europe and 8 to 15 business days to the United States, from order placement to arrival. As soon as your parcel ships, you automatically receive a track and trace link by email. Full details are in our Shipping Policy.

Nothing. Shipping is always free on all orders, with no minimum spend.

Possibly, depending on your delivery country. We ship on a Delivered Duty Unpaid (DDU/DAP) basis, which means import VAT, customs duties and any clearance fees are not included in the price you pay at checkout and are charged by the carrier or customs authority on delivery. We do not receive any part of these amounts. For deliveries to the United States, the USD 800 de minimis exemption was suspended on 29 August 2025 by Executive Order 14324, so duties may be charged regardless of the order value. If you refuse to pay them, the parcel is returned to us and we refund the purchase price less any return costs charged to us.

Once your order ships, you receive an email with your track and trace code. You can also track your order here at any time.

Yes. All payments are processed over a secure, SSL-encrypted connection through Shopify, one of the largest e-commerce platforms in the world. We never see or store your card details.

All major payment methods shown at checkout, including credit and debit cards and popular local options. Every payment is encrypted end to end.

Email support@oda-travel.com as soon as possible with your order number. If your order has not shipped yet, we can usually still adjust or cancel it.

Yes. You have a 14-day statutory cooling-off period plus an extended return window of up to 30 days after delivery. Email support@oda-travel.com to start a return, or read the full Return & Refund Policy.

Every product comes with a 2-year warranty covering material and manufacturing defects. If something is wrong, send our support team a photo via support@oda-travel.com and we will sort it out together.

We aim to reply to every email within 24 hours on business days. You can also reach us via the contact page.